This is our FAQ page it has everything you would like to know, answer's to all the questions we frequently get asked and a lot more,
If there are questions you feel have not been covered then feel free to drop us an email : firstname.lastname@example.org
or Call 0800 UN4SEEN via phone & we will be sure to help you with your questions.
Can we get a design made via a photo we have found on the internet ?
Yes this is possible just email the photo to us with what you are thinking and what year and model of your bike, jetski, side x side or atv , it wont be exactly the same as we cant copy someone else's design but we can definitely use it as inspiration and create our own version for you.
I don't think my model is on your website ?
If you don't think your model is on our website feel free to email us or call and we will let you know if its possible to make this for you there a good chance that it is possible.
What's the process of getting a shirt print made?
There are two options.
1. We will design the shirt print you choose on our website and send it you for you to apply to your jersey yourself, this print come's all ready to go, with transfer paper on and a instruction sheet on how to do this. you will need and standard house iron or heatpress machine.
2. You can send your jersey to us and we can press it on this cost's and extra $12. Our delivery address is 16 latter st , Timaru , 7910, always put a note inside with who's it is a brief outline of what you want and a return delivery address.
How long does it take to get a design proof ?
Once we receive your payment you will get your design proof anywhere between 1-3 days.
Once paid and my design proof has been signed off how long does it take until we receive our decals?
Once we receive your payment and you have signed off you proof your decals shall be on the courier within two days on their way to you. Allow anywhere between 1-3 days for them to arrive if you are rural add another 1-2 days, we can not send to p.o box. If you are rural and want them fast then our advice is to send to a town address this will help out dramatically. We will also send you your tracking number details once your decals have left here, so you can follow their course to their new home.
Can we setup wholesale account's ?
Yes this is a possibility based on certain expectations, please call us or email us to take you through this process.
Do you sell plastics?
Yes we sell individual plastics or full plastics kit's. We use the leading plastic's company's UFO, RTECH, POLISPORT
Can you deliver worldwide?
100% this is possible, we generally will email you the extra delivery costs before designing your proof to make sure you are happy , once happy we then go ahead and get everything ready . 2-10 days is realistic for delivery.
Can you apply my new decals to my bike or plastics ?
Yes we can apply your new decals. We have an application fee of $119.99 inc gst
There are three ways to do this.
1. Deliver us your bike to us with no previous decals on the bike, the bike needs to be clean also. Please book this in with us and we can do it the same day you deliver it.
2. Take or your plastics off the bike, remove all previous decals, clean and send to us once we receive we will apply and send back the same day.
3. We can sell you a new plastics kit , once we have the plastics kit we will apply your new decals and then send them back to you.
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